July 2025 – Maintenance of Citrix machines for online courses in 2019 and Microsoft 365
As part of the ongoing development of our technical infrastructure, maintenance work is scheduled for Tuesday 1 July, from 6AM to 8AM (UTC+0).
During this period, the MEDIAplus service will not be available for the following courses:
• online courses on Excel, Word, PowerPoint and Outlook 2019
• online courses about Microsoft 365
Learners will be able to log in, but will not have access to the remote computer to complete the exercises in the software.
Service will be restored around 8 AM (UTC+0).
February 2025 – Mass import
To simplify day-to-day management on your ENI administration console, the following features will be available on 17 February:
Mass import of learners via flat file for creation or modification:
- Download an optimised template to create or modify learners in bulk
- Import up to 2000 lines at a time
- Easy to correct thanks to colour coding and detailed alerts in the import tool
To find out more about how it works, follow this link.
Advanced learner management:
- Multiple deletions
- Account reactivation in case of error
- To find out more about how it works, follow this link.
February 2025 – Maintenance operation
As part of a maintenance operation to improve the security and continuity of service of our infrastructure, we would like to inform you that we must schedule two service interruptions on the following dates:
- Tuesday 18 February 6 AM to 8 AM (UTC+0)
- Tuesday 4 March 6 AM to 8 AM (UTC+0)
IMPACT.- During these periods, the following services and sites will be temporarily unavailable:
- The ENI Online Shop
- The ENI elearning site
- The ENI administration console
- The ENI-Training-Portal
December 2024 – SCORM optimisation
To make it easier to monitor your learners, they will no longer have to leave the ENI environment via the ‘ save and exit ’ button for the data to be uploaded to your LMS.
Our latest developments will also enable you to track status, scores, progress and, above all, time even more accurately.
Our documentation has been enhanced to include these improvements, and you can find it here!
Any SCORM catalogue published after January 1st, 2021 will automatically be updated.
NB: for SCORMs published before January 2021, learners will still have to use the ‘ save and exit ’ button to upload their results to the LMS platform used. You can also extract the relevant SCORMs again via your ENI administration console to integrate them into your LMS platform in order to benefit from the update. Read the catalogue export documentation here!
For any questions or additional information, please contact our Customer Satisfaction team by opening a ticket via the e-mail address:
March 2024 – Mass-publish of “Training Certificates”
As we are always aiming to satisfy our community of admins and learners, we have added a new feature to your reporting space: the mass-publish of “Training Certificates”.
With a few simple clicks, download a zip folder with all the available certificates (learners having achieved the minimum required progress), or with a selection of certificates.
To do so, open your reporting space which provides two options:
- “All certificates” to download all the available certificates,
- Or, “Custom selection” to select the required certificates.
A zipped folder named “Training Certificates” will download to your device, in the location defined in your admin console. This folder will contain one zip per domain, itself containing one zip per group, which in turn contains the PDFs of your learners’ Training Certificates.
For additional information, feel free to contact our Customer Success team!